Privacy Policy

We are committed to being transparent about how we collect and process your personal information:

We want you to have the information needed to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to keep you informed about Personal Data practices relevant to you.
Where specific details are required, we will provide them to you in a timely manner.
If you have any questions or need clarification regarding any legally imposed limitations, we are happy to help. You can reach us by email at: info@cheviltance.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data to provide the website and connect you to third-party trading platforms (the "Services"), improve the site, protect our rights and interests, maintain and deliver the Services, meet regulatory and legal obligations, and carry out administrative and business activities that support the use of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights with respect to your Personal Data, you have access to a range of meaningful tools.

To exercise your rights, contact us at any time. You may request access to your personal data, ask us to correct or delete it, restrict or stop its use, or transfer it to you or a third party. We will accommodate your request accordingly.

Protect Your Personal Data:

While no system can guarantee absolute security of your personal data, we are committed to employing a range of methods and techniques to keep it protected.
This Privacy and Security Policy is now complete.

1. The Scope?

This policy describes the types of personal data the Company collects about natural persons, and how that data is processed, shared with third parties, and secured.
This policy applies to information that relates to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or through a combination of additional information the Company holds or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its organization, structuring, and storage.
Our services are intended for general audiences and are not designed for individuals under the age of 18. We do not knowingly solicit or collect information from anyone under 18, and we do not knowingly permit such individuals to use our services. Any information we discover to have been collected from a minor will be deleted as promptly as possible.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the context, we may request it directly from you, collect it through analysis of how our services and channels are used, or receive it from our third-party partners.

You are not required to provide personal information to the company. However, choosing not to do so may limit our ability to deliver our Services or grant you access to the website.

You are not required to provide us with any personal data. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information collected automatically when you use our services, such as your activity log, traffic data (including IP address and access timestamps), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: - Service providers and partners engaged to support our operations, including payment processors, KYC and AML verification providers, IT infrastructure providers, and customer support platforms. - Regulatory authorities, law enforcement agencies, or other government bodies where disclosure is required by applicable law or legal process. - Successor entities in the event of a merger, acquisition, restructuring, or sale of assets, where personal data forms part of the transferred assets. - Other third parties where you have provided explicit consent for such disclosure. Third parties who receive your personal data are required to handle it in accordance with applicable privacy laws and to use it only for the purposes for which it was disclosed. We do not sell your personal data to third parties. Where personal data is transferred outside of Canada, we take reasonable steps to ensure it receives a comparable level of protection, including through contractual safeguards or other appropriate mechanisms. You may withdraw consent to certain third-party disclosures at any time, subject to legal or contractual restrictions. Withdrawing consent may limit our ability to provide some or all of our Services or your access to the website.

We may share your Personal Data with third-party service providers that support our operations, including hosting and storage providers and user experience analytics services. Upon your request, we may also share specific Personal Data with third-party trading platforms of your choosing. In such cases, your Personal Data will be provided to those platforms as requested, and its use will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform. We may share Personal Data with affiliated entities or business partners where doing so supports the development and improvement of our products and services. Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, governmental, or other competent authorities. We may also share Personal Data with prospective investors, acquirers, or lenders — whether in relation to the Company or any entity within the same group of companies — in connection with a proposed or completed transaction, including the transfer or sale of assets, or any merger, restructuring, consolidation, or bankruptcy involving the Company or any entity within the group.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. Some of these services may collect personal data about your online activity, both on our site and across other websites. Below is an overview of the third-party services we use and what data they may collect. Third-party service providers operate under their own privacy policies, which we encourage you to review. We do not control how these third parties collect or use your data once it leaves our systems. By continuing to use our website, you consent to the use of cookies and third-party services as described in this section. You may withdraw or adjust your consent at any time through your browser settings or our cookie preference tool. Please note that disabling certain cookies or third-party services may limit the functionality of parts of our website.

We may work with third-party service providers, including advertising networks and analytics companies, that operate on our website. These providers may also use cookies or similar tracking technologies.
Cookies are small text files placed on your device when you visit the website. They collect information about your browsing habits and preferences to improve your experience, remember your settings, and tailor content and services to you. Cookies are also used for statistical and analytics purposes.
We use two types of cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device after your browser is closed and allow the website to recognize you as a returning user, making it easier to pick up where you left off.

Types of Cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable law, regulations, or orders.
We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation We may transfer your personal information to recipients located in countries outside Canada, including countries that may not provide the same level of data protection as Canadian law. Where such transfers occur, we take appropriate measures to ensure your information remains protected in accordance with applicable privacy standards. These measures may include contractual arrangements with the receiving party, the use of approved data transfer mechanisms, or other safeguards as permitted or required under applicable law. By using our services, you acknowledge that your personal information may be transferred to, stored in, or processed in a jurisdiction other than Canada. We will only carry out such transfers where a lawful basis exists and where adequate protections are in place. If you have questions about the safeguards applied to international transfers of your personal information, you may contact us using the details provided in this policy.

10. Security of Personal Data We are committed to protecting your personal data and have implemented appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to secure your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you share your personal data at your own risk. You are responsible for keeping your account credentials confidential. Do not share your password with anyone. If you believe your account has been compromised, notify us immediately. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When personal data is no longer needed, we dispose of it securely. In the event of a personal data breach that poses a risk to your rights or freedoms, we will notify the relevant supervisory authority and, where required, inform you directly within the timeframes required by applicable law. If you have questions about the security of your personal data, contact us using the details provided in this policy.

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or modification. We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosure resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or regulatory obligations beyond our control, we may be required to disclose Personal Data to third parties, including public authorities. We have no control over how such third parties handle or secure your Personal Data in these circumstances.
No method of transmitting data over the internet is completely secure. We cannot guarantee the security of Personal Data you transmit to us online.

11. Hyperlinks to Third-Party Websites

Our website contains links to third-party websites and applications. These sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party website or app, we recommend reviewing their privacy policy. We also advise using caution when deciding whether to share personal data with them.

12. Modifications to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make changes, we will revise the date at the top of this page. For material changes, we may also provide additional notice, such as by email or a prominent notice on our website. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes take effect constitutes your acceptance of the updated Policy.

Before visiting any third-party website or app, read their privacy policy carefully. We also recommend that you consider what personal data you share with them.

13. Your Rights Regarding Your Personal Information You have certain rights in relation to the personal information we hold about you. The availability of these rights and how they apply may depend on the circumstances and the type of information involved. Right of access — You may request a copy of the personal information we hold about you, along with details about how we use it. Right to rectification — If any personal information we hold is inaccurate or incomplete, you may ask us to correct or update it. Right to erasure — In certain circumstances, you may request that we delete your personal information. Right to restriction of processing — You may ask us to limit how we use your personal information in certain situations. Right to data portability — Where applicable, you may request that we transfer your personal information to you or to another organization in a structured, commonly used format. Right to object — You may object to our processing of your personal information where we rely on legitimate interests as our legal basis, or where we use it for direct marketing. Right to withdraw consent — Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before fulfilling a request. Please note that some rights are not absolute and may be subject to exceptions. Where we are unable to fulfill a request, we will explain why.

You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also request restrictions on the types or scope of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please submit a written request to the email address below.
Access Rights
We can verify whether your Personal Data is being processed. If it is, you may request access to that data.
We will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may apply for additional copies. Data will be provided electronically upon request.
The right of access must not infringe on the rights and freedoms of others. Where a request would adversely affect another person's rights or freedoms, we may refuse or limit our response accordingly.
Right to Rectification
You have the right to request correction of inaccurate Personal Data. Where Personal Data is incomplete, you may request that it be completed, taking into account the purpose for which it is processed.
Right to Erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) erasure is required to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Right to Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, for the protection of the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability does not adversely affect the rights or freedoms of others.
Right to Object
You have the right to object at any time to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by us or a third party, including profiling based solely on those interests. Where we cannot demonstrate compelling legitimate grounds for processing that override your rights, interests, or freedoms, or where processing is not necessary for the establishment, exercise, or defense of legal claims, we will cease processing.
With respect to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
You have the right to lodge a complaint with the supervisory authority that oversees your jurisdiction.
You may submit a complaint to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section.
We will respond to requests made under this section within one month of receipt. Where necessary, this period may be extended by up to two additional months, depending on the complexity and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Information provided in response to requests made under this section will be provided free of charge, unless requests are unfounded or excessive — in particular where they are repetitive — in which case we may charge a reasonable administrative fee or decline to act.
Where we have reasonable doubt as to the identity of the person making a request, we may ask for additional information to verify identity.